Welcome to Lumeno.pk! By accessing or using our website, you agree to comply with the following Terms & Conditions. Please review them carefully before making a purchase or using any of our services.

1. Website Use

By using Lumeno.pk, creating an account, or making a purchase, you confirm that you agree to these terms. If you disagree with any part, please refrain from using our services.

2. Domestic Shipping Only

We currently offer shipping only within Pakistan. International orders are not supported at this time.

3. Consent to Cookies

By using Lumeno.pk, you consent to our use of cookies as outlined in our Privacy Policy. These cookies help us improve user experience, track analytics, and serve relevant offers.

4. Payment Policy

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Direct Bank Transfer (for specific orders)

If you haven’t received an order confirmation, please contact us via WhatsApp at +92 317 1823005.

5. Products for Personal Use

All products listed on Lumeno.pk are for personal use only. You may not resell or distribute any items, samples, or services acquired from us.

6. Accuracy of Information

We strive to provide accurate product descriptions and pricing. However, minor errors may occur. We reserve the right to correct inaccuracies at any time without prior notice.

7. Made in Pakistan

All our products are proudly manufactured in Pakistan. For any inquiries related to sourcing or manufacturing, feel free to contact us.

WhatsApp: +92 317 1823005
Email: sales@lumeno.pk

8. Intellectual Property

All content on Lumeno.pk—including images, logos, product descriptions, and designs—is the intellectual property of Lumeno.pk and is protected under Pakistani law. Unauthorized use is strictly prohibited.

9. Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal purposes. Reproduction, framing, data extraction, or modification of content without permission is not allowed.

10. Your Responsibilities

By using Lumeno.pk, you agree to:

  • Provide accurate information
  • Avoid misuse of the website
  • Refrain from illegal activities or harm to the website or brand

11. Acceptable Use

You must not:

  • Send spam via our platform
  • Collect user data without consent
  • Use the site for malicious, unlawful, or harmful purposes

12. Account Suspension or Cancellation

We reserve the right to suspend, cancel, or restrict your account at any time, with or without notice, for violations of these terms or suspicious activity.

13. Disclosure of Information

We may disclose your information:

  • To our employees, courier partners, or advisors for order fulfillment
  • When required by law or for fraud prevention

Refer to our Privacy Policy for full details.

14. Security of Your Data

We take reasonable security steps to protect your data, but no system is 100% secure. Use the site at your own discretion and risk.

15. Third-Party Links

Lumeno.pk may contain links to third-party websites. We are not responsible for their content or privacy practices. Use them at your own discretion.

16. Policy Updates

We may update these Terms & Conditions at any time without prior notice. Continued use of Lumeno.pk signifies your agreement with the updated terms.

17. Special Features or Events

Occasionally, we may run promotions or special events with separate terms. Please read those when participating.

18. User Content

We reserve the right to remove or refuse any user-generated content that we find offensive, misleading, or in violation of our terms.

19. Informational Content

Any health, skincare, or lifestyle-related content on our website is for informational purposes only and does not replace professional medical advice.

20. Liability Disclaimer

Lumeno.pk provides content and services “as-is” without guarantees. We are not liable for indirect, incidental, or consequential damages arising from your use of the site.

21. Indemnification

You agree to defend and hold Lumeno.pk harmless from any third-party claims resulting from your use of our site or breach of these terms.

22. Governing Law & Jurisdiction

These terms are governed by the laws of Pakistan. Any disputes shall be handled exclusively in the courts of Lahore, Pakistan.

23. Disclaimer

For legal, copyright, and product usage disclaimers, please refer to our official Disclaimer Policy page.

Need Assistance?

We’re always here to help. If you have any questions about these Terms & Conditions, feel free to contact our team.

Email: sales@lumeno.pk
WhatsApp: +92 317 1823005